It has always been a mission of Klüber Lubrication to offer our customers technical support beyond the supply chain in order to bring forth values to help achieve customer’s organizational excellence. Our comprehensive services are also what sets us apart from the vast presence of competitors in the market. One of such valuable services in Klüber’s repertoire is KlüberEfficiencyServices (KES) where our team examines the production site of customer and provide a complete plant lube chart. It goes without saying that our KES serves as a great tool where we help customers to identify all the lube points and also the right lubricants to use. This of course ultimately translates to improved production and maintenance efficiency. Training sessions will also be given to empower our customer with the right lubrication know-how where they can apply in their work environments.
Together with our esteemed channel partner in Indonesia PT Arianto Darmawan, we have successfully conducted a KES project in an isotonic drink manufacturing giant situated in East Java. Prior to agreeing for a complete KES, the customer was provided with complimentary pre-audit service and training to convince them of the values we can bring to their business. Our continuous support has gained their confidence and trust where they agreed for a KES project in not only their beverage lines but also their newly established snack bar line. Through this KES project, some of the key benefits our customers enjoy include:
- Comprehensive lube chart creation to improve on production efficiency.
- Streamlining of lubrication products in inventory.
- Empowerment of customer with lubrication technical knowledge and awareness.
- Professional lubrication consultation.
This is a successful project showcases what Klüber Lubrication and our channel partner PT Arianto Darmawan can achieve for our customers beyond our products portfolio. KES support along with our professional services and consultation cements us as the lubrication expert in the global arena and keeps us above other competitors. We look forward to more projects in the future where we continuously prove to be a valuable technical and business partner to our customers!
Written by:
Chong Boon Leong, KLSEA
